Tink's Online customer terms & conditions of use

The Tink's Online Sales System is operated by Qedit Pty Ltd trading as Tink's (“Tink's” or “we” or “us” or “our”).  The “Tink's Online Sales System" comprises this website,  Our Privacy Policy, Our Website Terms & Conditions of Use, Our Returns Policy, the software associated with the website and the facility to enter into transactions to place an order for products sold by Tink's (“Order”).

1.    Acceptance of terms & conditions

By viewing, using, accessing, browsing, or submitting any content or material on the Tink's Online Sales System, you agree to these Online Customer Terms & Conditions, our Privacy Policy, our Website Terms & Conditions of Use, and our Returns Policy (collectively our “Terms & Conditions”) as a binding legal agreement between you and Tink's.

If you do not agree to these Terms & Conditions, then you may not use the Tink's Online Sales System. 

2.    Use of the Tink's online order system

The Tink's Online Sales System is only for the use of purchasers of our products within Australia. Products bought online can only be delivered within Australia.

By registering for the Tink's Online Sales System, you warrant to us that you are at least eighteen years old.

You must keep secure any means of identification that we provide to you in order to access the Tink's Online Sales System. Tink's takes no responsibility for any transactions which may occur as a result of a disclosure by you of your password to third parties. You are responsible for all use of the Tink's Online Sales System, and all transactions entered into by means of the Tink's Online Sales System, using this user identification.

You agree to comply with our Website Terms & Conditions of Use. You further agree:

(a)    not to use the Tink's Online Sales System for any commercial or re-supply purposes;
(b)    not to access the Tink's Online Sales System using a third-party's account/registration without the express consent of the account holder;
(c)    not to use the Tink's Online Sales System for illegal purposes;
(d)    not to commit any acts of infringement on the Tink's Online Sales System or with respect to content on the Tink's Online Sales System;
(e)    not to copy any content, for republication in print or online or any other purpose;
(f)    not to disrupt, interfere with, or otherwise harm or violate the security of the Tink's Online Sales System, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through theTink's Online Sales System or affiliated or linked sites.

3.    Orders

Tink's reserves the right at our absolute discretion to decline or accept Orders made through the Tink's Online Sales System.
Any automatic confirmations for such Orders are contingent on our view of any risks, potential delays, or other issues that may arise that are beyond the control of Tink's Online Sales System.

You authorise our agents to charge all fees incurred to the credit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due on demand.
Where delays in procurement occur, a customer may cancel an order made online within 24 hours of placing the order by sending an email to Tink's Customer Service at sales@tinks.com.au, making sure to supply your order number.
Otherwise products may be replaced or returned in accordance with these Terms & Conditions and our Returns Policy.

4.    Gift Vouchers
Gift vouchers available for purchase from our website are valid both in our physical store and on our website.
They are not redeemable for cash.
They are valid for 12 months (1 year) from their date of purchase.

5.    Pricing

All prices are in Australian currency and include GST. 
While we every effort to make sure product pricing is correct, Tink's reserve the right to refund and cancel any orders containing items where pricing is obviously in error.
Unless expressly stated on our website, all product prices exclude insurance and any additional charges for delivery, freight, case and packaging charged by Tink's or a third party.
Full payment for products must be made at the time of purchase.

6.    Delivery

The delivery charges and estimated time will depend on stock levels, supplier availability, and where your Order is being delivered to. 
Products bought online can only be delivered within Australia. 
It is the customer’s responsibility to ensure correct delivery address details are provided to Tink's. 

Bulky Goods & Parcels will only be delivered if a person aged over 18 is able to accept delivery is at the delivery address. A card will be left and you are responsible for organising collection from the address identified on the card if delivery cannot be made because an appropriate person is not present.  

7.    Risk

All risk in the products shall pass to the customer upon delivery of the products to the customer or its nominated agent or representative.

8.    Advice and technical information

Any advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Tink's in relation to any products is given in good faith and is believed by Tink's to be appropriate and reliable. However, any such advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Tink's in relation to any products supplied by Tink's is approximate only.

9.    Privacy

Tink's is fully committed to respecting your privacy.  
All website communications are encrypted using an SSL certificate and stored securely on our Australian based servers.
No credit card information is stored on our servers.
For more details please see our Privacy Policy, or contact the Privacy Officer at:

Privacy Officer
18 River St
Macksville NSW 2447 
Phone: (02) 6568 2344
Fax: (02) 6568 2591

In summary, we collect Personal Information including your title, name, contact details (address, phone and fax) and e-mail address and use your Personal Information for purposes including, but not limited to, completing a transaction, to deal with your queries or customer service issues promptly or for product development and research purposes. We only send your Personal Information to third party organisations when we have your consent, need to share it to provide the product or service you have requested, need to send it to our service providers, or are required or authorised by law to disclose the information. You can have access to your Personal information by logging into your user account, or by contacting our Privacy Officer. If you wish to access your personal information through our Privacy Officer, a $25 administration fee will be charged for the retrieval of Personal Information to cover our costs. No fee applies to the correction of Personal  Information.

9.    Warranty

Tink's acts as an agent for the manufacturer's and importer's warranties for its products that have been purchased in Australia. These warranties are subject to the Competition and Consumer Act 2010 (“Australian Consumer Law”).

Under Consumer Law, these manufacturer's & importer's may elect to Repair or Replce the goods (at their discretion), so long as the issue with the goods falls under their respective waranty (again, at their discretion). Tink's has no part in deciding if an issue with your purchased goods is covered or not covered by warranty, and will not issue advice to that affect.

For more information on these waranties, please see the warranty agreement that would have accompanied your purchase. If not agreement was provided, please contact the supplier. If you are unsure of the supplier, pleae contact us for the supplier's information.

10.    General

We may modify these Terms & Conditions at any time without prior notice by posting the revised version of the Terms & Conditions to this website. The amended agreement will take effect from the time of posting on the website.

You agree that use of the Tink's Online Sales System by you shall be subject to the then-current Terms & Conditions, and continued use of the Tink's Online Sales System now or following modifications in these Terms & Conditions confirms that you have read, accepted, and agreed to be bound by such modifications.

Tink's reserves the right, in its sole and absolute discretion, to modify, suspend, or discontinue at any time, with or without notice, the Tink's Online Sales System and/or services offered on or through the Tink's Online Sales System (or any part thereof).

If any portion of these Terms & Conditions is found to be void, invalid or otherwise unenforceable, then that portion shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these Terms & Conditions shall continue to be enforceable and valid according to terms contained herein.

These Terms & Conditions will be governed by and construed in accordance with the laws of the State of New South Wales, in Australia. The parties agree to irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of New South Wales.